Automate Instagram DMs & Facebook Chat — Official & Powerful

Streamline your social media communication with our official Meta Business Tools integration. Automate responses, engage customers instantly, and scale your business conversations effortlessly.

MetaDM dashboard preview - messaging performance and tools overview
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Trusted by leading brands

Powerful Automation Features

Everything you need to automate and manage Instagram & Facebook messaging

Smart Auto-Replies for Instagram DMs

Set up intelligent auto-responses that understand context and provide helpful answers to your customers 24/7.

Facebook Messenger Chatbot

Create sophisticated chatbot flows for Facebook Messenger that guide customers through your sales funnel automatically.

Story Reply Automation

Automatically respond to Instagram Story replies and engage with your audience when they interact with your content.

Comment-to-DM Automation

Convert Instagram comments into direct messages automatically, helping you capture leads and provide personalized support.

Live Chat for FB & IG

Handle Messenger and Instagram subscribers in a unified live inbox with real-time context and handoff from bots.

Social Poster & Scheduler

Plan, schedule, and publish posts across Facebook and Instagram with templates, media, and periodic campaigns.

Template-Based Comment Reply

Build keyword and template-driven replies that hide offensive comments and keep engagement on-brand automatically.

Unified Inbox & Routing

Route conversations to the right teammate, keep context, and seamlessly hand off from bots to humans.

Visual Flow Builder

Design automation flows with drag-and-drop blocks for replies, conditions, and actions—no code required.

Broadcasts & Drip Campaigns

Send segmented broadcasts and automated drip sequences that respect Meta policies and keep audiences engaged.

Post & Comment Templates

Save and reuse high-performing posts, captions, and replies so your team ships content faster with consistency.

Analytics & Performance

Track response times, campaign results, and subscriber growth with clear dashboards and exportable reports.

See MetaDM in Action

Explore our dashboard and automation tools

Before vs After Automation

Before Automation

  • Manual responses take hours
  • Missed messages during off-hours
  • Inconsistent customer experience
  • High response time
  • Limited scalability
Before Automation - Manual Process

After Automation

  • Instant automated responses
  • 24/7 availability
  • Consistent brand messaging
  • Sub-second response time
  • Unlimited scalability
After Automation - Automated Process

Success Stories

See how businesses are transforming their customer engagement

+250% Response Rate

Online Retailer Increases Engagement

"MetaDM helped us automate customer inquiries and reduced response time from hours to seconds. Our customer satisfaction scores improved dramatically."

250% Response Rate Increase
98% Customer Satisfaction
24/7 Availability
+180% Lead Conversion

SaaS Company Scales Support

"With MetaDM, we automated our lead qualification process and saw a significant increase in qualified leads while reducing support costs."

180% Lead Conversion
60% Cost Reduction
10K+ Messages/Month
+320% Efficiency

Marketing Agency Manages Multiple Clients

"Managing social media for multiple clients became effortless with MetaDM. We can now handle 10x more accounts with the same team size."

320% Efficiency Gain
50+ Client Accounts
5min Setup Time

Trusted by Thousands

Customer

Sarah Johnson

E-commerce Store Owner

"This tool transformed how we handle customer inquiries. Response time dropped from hours to seconds, and our customer satisfaction scores skyrocketed."

Customer

Michael Chen

Marketing Agency Director

"The automation flows are incredibly intuitive. We set up complex chatbot sequences in minutes that would have taken days to code manually."

Customer

Emily Rodriguez

Small Business Owner

"As a solo entrepreneur, this automation tool is a game-changer. I can focus on growing my business while the tool handles customer conversations."

Customer

David Thompson

Customer Support Manager

"Our team productivity increased by 300% after implementing MetaDM. We now handle 10x more customer inquiries with the same team size. Absolutely incredible!"

Customer

Lisa Anderson

Social Media Manager

"The integration with Instagram is seamless. We've reduced response time from 4 hours to under 30 seconds. Our engagement rates have never been higher!"

Customer

James Wilson

E-commerce Founder

"Best investment we've made this year. The ROI was immediate - we're closing more sales and our customers love the instant responses. Highly recommend!"

Customer

Rachel Martinez

Digital Marketing Lead

"The analytics dashboard gives us incredible insights into customer behavior. We've optimized our messaging strategy based on real data. Game-changing platform!"

Customer

Robert Taylor

Startup CEO

"We scaled from 100 to 10,000 customers without hiring additional support staff. MetaDM handles everything 24/7. It's like having a team that never sleeps!"

Customer

Amanda Lee

Brand Manager

"The customization options are fantastic. We've created personalized experiences for different customer segments. Our brand voice is consistent across all interactions."

How It Works

Get started in three simple steps

1

Connect Instagram & Facebook

Securely connect your Instagram and Facebook accounts through our official Meta Business Tools integration. Takes less than 2 minutes.

2

Pick Your Automation Flow

Choose from pre-built templates or create custom automation flows using our visual flow builder. No coding required.

3

Launch & Track Performance

Activate your automations and monitor performance in real-time through our comprehensive analytics dashboard.

Simple, Transparent Pricing

Choose the plan that fits your business needs

Monthly Yearly Save 20%

Tutorial

Learn how to get started with MetaDM automation in minutes

Frequently Asked Questions

Yes, we use the official Meta Business Tools API and are a verified Meta Business Partner. All integrations are secure, compliant, and follow Meta's guidelines.

Setup typically takes less than 5 minutes. You'll need to connect your Instagram and Facebook accounts, choose your automation templates, and activate your flows. Our onboarding wizard guides you through every step.

Absolutely! You have full control over your automation responses. Use our visual flow builder to create custom conversation paths, add conditional logic, and personalize messages based on customer data.

We'll notify you when you're approaching your limit. You can upgrade your plan at any time, or we'll automatically pause automations until your next billing cycle. Overage charges are available for Professional and Enterprise plans.

Yes, security is our top priority. We use end-to-end encryption, comply with GDPR and CCPA regulations, and follow Meta's security best practices. Your data is never shared with third parties.

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees, and you'll continue to have access until the end of your current billing period.

Ready to automate your Instagram DMs & Facebook chat?

Share your work email and our team will follow up with a tailored walkthrough for your business.

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